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Meet Lou @stylishlife1974, a long-term Charlotte Elizabeth customer and friend who finds adventure and escapism in London museum days and being in nature

Charlotte Lou, thank you so much for doing the shoot day with us and for being our customer for so many years, what a wonderful friendship we've formed through the process! I'd love for you to introduce yourself to our reader.

Lou I’m Lou, 45 years old, born in Branbury, based in Kingston upon Thames with my husband and two daughters. I’m about to embark on a new role as sales director for an amazing skincare brand.

Charlotte If you could live your dream, what would it look like?

My dream? A house in the countryside with a bedroom big enough for the whole family to lounge in.

Charlotte When have you felt most brave and what does bravery mean to you?

Lou I have felt my bravest giving birth, facing uncertainty and getting through it.

Charlotte What's your favourite thing to do in London?

Lou Has to be the V&A with my family. I find adventure through discovering anything new, be it getting lost in a museum, London or the countryside.

Charlotte How would you define friendship?

Lou I define friendship by being there no matter what and when.

Charlotte What inspires you?

Lou The outdoors. Colour. My children. These parts of life inspire me.

Charlotte I am so grateful for you joining in on one of our customer shoot days! Tell us about your experience and what you gained from it.

Lou The shoot day was a wonderful experience, new friends made, inspiring women with an aspirational brand. I love the glimpse at the new styles too!

Charlotte What are your handbag essentials?

Lou My handbag essentials? A wallet, purse, lipstick and phone.

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