Charlotte Elizabeth products are made to be your everyday companions, if you treat them with the respect and care that they deserve, they will last you many years to come.
To avoid the main body's handle becoming outstretched, try to avoid hanging it when full. Instead, use the long strap to hang it with goods in and leave to sit when full. To wipe any everyday markings which may appear on the leather, wipe your bag down with a damp, soapy cloth and clean immediately with soft material.
Due to the nature of our sturdy leather and brassware, at first you may find that releasing or closing the components may be a little stiff, this is normal and will become easier with each wear. Leather is a wonderful material that ages exceptionally well, meaning the more that you use your bag, the better it will become.